Terms and Conditions



The terms “We”, “Us”, “Our” or “Company” refer to Carnimax Gamezone Private Limited, and the terms “Visitor” or “User” refer to any person accessing or using this website.

This document outlines the Terms and Conditions under which you (the Visitor) may access and use this website (“Website”). Please read this document carefully. If you do not agree with the Terms and Conditions stated here, you are advised to discontinue use of this Website. Carnimax Gamezone Private Limited, including its business divisions, subsidiaries, associate companies, or investment companies (within India or abroad), reserves the right to revise these Terms and Conditions at any time by updating this page. You should revisit this page periodically to stay informed, as these terms are binding on all users of this Website.

Use of Content

All trademarks, logos, brands, service marks, headings, labels, names, signatures, numerals, shapes, or any combinations appearing on this site, unless otherwise stated, are properties owned by or licensed to Carnimax Gamezone Private Limited and/or its associated entities.

Any use of these properties or other content on the Website—including but not limited to sale, reproduction, modification, public display, performance, distribution, or other commercial use—is strictly prohibited unless expressly authorized in writing by the relevant owner or entity.

Acceptable Website Use

(A) Security Rules

Visitors are prohibited from violating or attempting to violate the security of the Website, including but not limited to:

  • Accessing data not intended for them or logging into a server or account without proper authorization;
  • Attempting to scan, probe, or test the vulnerability of the Website or its network or to breach security or authentication measures;
  • Interfering with service to users, hosts, or networks by methods such as introducing viruses, overloading, “flooding”, “mailbombing”, or “crashing” the Website;
  • Sending unsolicited emails, promotions, or advertisements for products or services.

Any violation may result in civil or criminal liability. Carnimax Gamezone Private Limited and/or its associate entities reserve the right to investigate suspected violations and cooperate fully with law enforcement authorities in prosecuting violators.

(B) General Rules

Users may not use the Website to transmit, distribute, store, or destroy material:

  • In a way that violates any applicable laws or regulations or could encourage criminal conduct;
  • That infringes on copyrights, trademarks, trade secrets, or other intellectual property rights, or violates privacy or publicity rights;
  • That is defamatory, obscene, threatening, abusive, profane, or hateful.

Limitation of Liability

The User agrees that neither Carnimax Gamezone Private Limited nor its group companies, directors, officers, or employees shall be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from:

  • Use or inability to use the Website or services;
  • The cost of procurement of substitute goods or services;
  • Unauthorized access to or alteration of user data;
  • Any other matter related to the Website or services.

This includes (but is not limited to) loss of profits, data, or other intangible losses, even if the Company has been advised of the possibility of such damages.

The User further agrees that the Company is not responsible for interruption, suspension, or termination of service, whether such interruptions are justified or not, intentional or accidental.

The Company shall also not be liable for any third-party conduct or statements made on the service.

In any case, the Company’s total liability shall not exceed the amount, if any, paid by the User to Carnimax Gamezone Private Limited relating to the cause of action.

Disclaimer of Consequential Damages

Under no circumstances shall Carnimax Gamezone Private Limited, or any entity associated with its brand, be liable for any damages whatsoever (including, but not limited to, loss of profits, business interruption, loss of data, or hardware damage) resulting from the use or inability to use the Website or its content, regardless of the legal theory, and even if advised of the possibility of such damages.

Pricing

All product and service prices listed on the Website are dynamic and subject to change, designed to best serve our customers based on ongoing offerings and conditions.

No Refund Policy

All bookings made with Carnimax Gamezone Private Limited are final. No refunds or returns will be provided if a customer chooses to cancel their booking under any circumstances.

Winning & Tax Deduction (TDS)

As per Section 194B of the Income Tax Act, 1961, a Tax Deducted at Source (TDS) of 30% + 4% Cess on TDS amount (i.e., 31.2%) is applicable on any prize amount exceeding ₹10,000.

  • The winner shall be responsible for paying this TDS amount before claiming the prize.
  • If the prize is in cash, the tax amount will be deducted by Carnimax Gamezone Private Limited at the time of payment.
  • If the prize is wholly in kind or partly in cash and partly in kind, and the cash portion is not sufficient to cover the TDS, the winner must deposit the entire TDS amount before claiming the prize.
  • In such cases, Carnimax Gamezone Private Limited reserves the right to:
    • Recover the tax amount from the winner, or
    • Bear and deposit the tax amount on behalf of the winner, at its discretion.

No prize, whether in cash or kind, will be released unless the applicable TDS has been paid or arranged for as per the guidelines of the Income Tax Act.

What do you need help with?

No general entry fee is charged. However, you must purchase a game card or recharge it to play games or access certain attractions.

Absolutely! Carnimax offers customized party packages for birthdays, corporate events, and other celebrations. Contact our team for available packages and bookings.

All party and event bookings are non-refundable. Once booked, no returns or refunds will be issued under any circumstances.

Prices are dynamic and may vary based on time, offers, or events. Please check the latest pricing at the venue or on our official website.

Game cards are non-transferable and must be used by the person they were issued to. Sharing cards is not allowed for security and fairness reasons.

Yes. As per Section 194B of the Income Tax Act, 1961, a TDS of 31.2% is applicable on any prize above ₹10,000. This must be paid before the prize is claimed.

If your prize is in kind (e.g., a phone or console), you must still pay the applicable TDS in cash before the prize can be handed over.

No. All content and images are the property of Carnimax Gamezone Private Limited. Reuse, reproduction, or distribution without written permission is prohibited.

Our website follows strict security protocols. Any attempt to hack, disrupt, or misuse the website is strictly prohibited and may lead to legal action.

Yes. Carnimax Gamezone Private Limited reserves the right to update its Terms & Conditions without prior notice. Users are encouraged to review them regularly.